Contact support when the answer depends on your exact product.
Use product support if your supplied instruction manual is missing, if the storage pouch or product details are unclear, or if you need current shopping assistance.
You should also contact support if the silicone appears damaged, sticky or noticeably changed and you need product-specific guidance on what to do next. The MonthlyCup guide says silicone with those signs should be replaced.
Prepare the practical details.
Support works best when the question is concrete. Before contacting MonthlyCup, gather the product model if known, the issue you noticed, and whether you are asking about instructions, storage, shopping or product condition.
- Which product or model is involved?
- Is the question about the leaflet, pouch, cleaning, storage or current shop details?
- What visible or tactile change have you noticed, if any?
Product support is not medical care.
The verified support source offers product and shopping assistance. This site does not represent customer support as medical care and does not promise response times.
If a question is medical rather than product-specific, use an appropriate healthcare route in your location. This content does not provide medical recommendations.
Helpful routes before you write.
Routine care
For cleaning, drying and replacement signs, start with the care instructions page.
Care instructionsStorage questions
For drying, pouch and air-circulation context, read the storage guide.
Storage guideSource boundary
The support information used here comes from MonthlyCup’s live support page, which offers product and shopping assistance and displays shop@mosweden.com as the customer-service email. It does not support medical claims or guaranteed response times.